SOFTWARE PLANNING

Before you build

Five questions to ask before commissioning business software.

Who needs to use it?

Name the people who will use the application and the tasks they need to complete. A short list of real workflows is more valuable than a long wish list of features.

What is the problem today?

Describe the current process, including workarounds and manual handoffs. Establish which problem matters most and what a useful improvement would look like.

What must connect?

List the existing applications, data sources and permissions the solution depends on. Integration constraints can shape both scope and delivery.

What does done mean?

Agree on acceptance criteria for the core workflows. Include usability, data handling, access and the documentation needed to operate the system.

Who maintains it?

Plan for ownership, hosting, updates, backups and support. A successful launch is the start of a working system, not the end of its needs.

General educational guidance from ON IT SOLUTIONS. Project decisions should reflect your specific environment and requirements.

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